- Our Services

Comprehensive hearing care all under one roof.

Evaluations, hearing aids, repairs, custom protection, and ongoing support. Every service we offer is available at both the Madisonville and Cleveland offices.

Hearing Evaluations

A comprehensive, best-practice hearing evaluation that gives you and your specialist a complete, accurate picture of your hearing health.

  • Pure-tone audiometry
  • Speech discrimination testing
  • Otoscopic ear inspection
  • Same-day results review with your specialist
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Hearing Aids

We carry five major brands and fit every style, from invisible-in-canal to behind-the-ear, matching you with the right technology for your hearing and your life.

  • Signia, Widex, Oticon, Starkey & GN ReSound
  • Risk-free trial period
  • Financing options available
  • All fittings include follow-up care
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Tinnitus Support

Ringing, buzzing, and hissing are real and manageable. We offer personalized sound therapy, counseling, and management strategies that work.

  • Tinnitus evaluation & assessment
  • Sound therapy options
  • Practical management strategies
  • Ongoing support
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Assistive Listening Technology

Hearing aids are one piece of the puzzle. We carry devices and accessories that help you hear in the situations that matter most.

  • TV and phone streaming devices
  • Remote microphones for groups
  • Captioned telephones
  • Hearing loop compatibility
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Custom Hearing Protection

Professional-grade, custom-molded hearing protection fitted by a specialist, not a one-size-fits-all insert from a hardware store.

  • Musician’s filtered earplugs
  • Industrial & workplace protection
  • Hunting & shooting plugs
  • Custom swim molds
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Cerumen (Earwax) Management

Earwax buildup is one of the most common causes of sudden hearing changes, and it’s often completely reversible with safe, professional removal.

  • Same-day appointments available
  • Safe removal by a specialist
  • Appropriate for all ages
  • Often resolves hearing issues immediately
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Repairs & Maintenance

In-office cleanings, adjustments, and repairs for hearing aids of all brands, with most repairs completed the same day.

  • All brands welcome
  • Most repairs completed same day
  • Routine cleanings & checks
  • Fresh supplies & batteries
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- Insurance & Payment

We work with most major insurance plans

Sidney Sound accepts the major plans. Don’t see yours? Call us. We work with most plans and verify your benefits before your visit.

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- FAQ

Your questions, answered.

Do I need a referral before I come in?

No. You can call either office and book directly. If we find something during your evaluation that needs a physician, we’ll tell you plainly and help you get to the right one.

Are all of these services available at both offices?

Yes, everything we offer is available in Madisonville and Cleveland. Madisonville is open Monday through Thursday, and Cleveland runs by appointment, so call whichever is closer and we’ll find a time.

How long should I plan to be there?

A full hearing evaluation runs about 60 to 90 minutes because we don’t rush the results conversation. Cleanings, adjustments, and most repairs are much quicker, and we often handle them the same day.

Will you work on hearing aids I bought somewhere else?

Absolutely. We service and repair every major brand, no matter where you purchased them. Plenty of our patients first came in just to get someone local to look at a device they bought elsewhere.

What if it turns out to be nothing but earwax?

That happens more often than people expect, and it’s good news. A blockage can dull your hearing dramatically and we can usually clear it safely in a single visit. Please skip the cotton swabs and let us look first.

Come meet us in person

Two offices, one trusted team.

Book the service you need at the office that’s closest to you.

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- Find Us

Two convenient office locations in Cleveland & Madisonville.

The same office your family has trusted for over a decade, with the same welcoming team and new energy behind the door.

Madisonville Office

Address815 Englewood Road, Madisonville, TN 37354
Office HoursMon – Thurs: 9:00AM – 4:00PM
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Cleveland Office

Address85C Mouse Creek Road NW, Cleveland, TN 37312
Office HoursBy Appointment Only
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