New Patients

We’re glad you’re here.

Your first visit sets the tone for everything that follows. Here is exactly what to expect, so you can walk in relaxed and leave with a clear plan.

- Your First Visit

What to expect

1

A real conversation first

We start by getting to know you: what you’re noticing, the situations where hearing is hardest, and what you most want to get back to.

2

A comprehensive hearing evaluation

A full, painless diagnostic test, not a quick screening, so we understand your exact hearing profile. About 60 minutes.

3

Results explained the same day

You see your results and understand what they mean before you leave, in plain language with no pressure.

4

A clear plan

If treatment makes sense, we walk you through your options and next steps. If it doesn’t, we’ll tell you that too.

- Before You Come In

What to bring

  • A photo ID
  • Your insurance card
  • A list of current medications
  • Any previous hearing test results, if you have them
  • Your current hearing aids, if you wear them
  • If possible, a family member or friend. A second set of ears helps.
A welcoming first visit at Sidney Sound & Hearing Services
- Insurance

We work with most major plans

We accept Humana, Blue Cross Blue Shield, UnitedHealthcare, WellPoint, and Cigna, and we work with most other plans. We verify your benefits before your visit so there are no surprises.

See Insurance Details
- FAQ

Frequently asked questions

Do I need a referral to become a new patient?

No referral is needed. You can book directly at either office.

How long is the first appointment?

Plan for about 60 to 90 minutes. This gives us time for your history, a comprehensive evaluation, and a full review of your results and options.

Will I be pressured to buy hearing aids?

Never. Our approach is consultative. We explain what we find and your options, and the decision is always yours, on your timeline.

Ready to schedule your first visit?

Book an appointment at the office that’s closest to you. We’ll take care of the rest.

Request an Appointment
- Find Us

Two convenient office locations in Cleveland & Madisonville.

The same office your family has trusted for over a decade, with the same welcoming team and new energy behind the door.

Madisonville Office

Address815 Englewood Road, Madisonville, TN 37354
Office HoursMon – Thurs: 9:00AM – 4:00PM
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Cleveland Office

Address85C Mouse Creek Road NW, Cleveland, TN 37312
Office HoursBy Appointment Only
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